Devdutt YellurkarZendesk
Zendesk is inspiring the help desk 2.0 movement through a focus on enlightened customer support. By leveraging the benefits of Web-based communications and social media, Zendesk extends good help desk karma to any company looking to offer professional-grade support service with very little effort. Backed by Charles River Ventures, Zendesk was founded in 2007 and has more than 1,000 customers including John Lewis, MSNBC and Twitter. To learn more, go to www.zendesk.com or follow @zendesk on Twitter.